Store Policy
Customer Care
Team Supple strives for quality, excellence and professionalism in providing customer service. We pride ourselves in our record of quality products, quick responses, on-time shipping, and positive customer feedback. We believe it is our duty to our customers to maintain this type of service to foster long-term relationships and meaningful experiences.
Team Supple welcomes any concerns, questions, and/or inquiries at the convenience of the customer. We promise to put our customers first and meet their needs as best we can. The best way to contact us, at any time, is by emailing us at info@wesupple.com.
Privacy & Safety
We understand that privacy is important to our customers. Our Privacy Policy outlines our policies and practices regarding the information we collect and use when you visit, use or make purchases from our website (www.wesupple.com). It is our duty to provide you with this information and allow you to decide whether or not you would like to utilize our website.
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Information We Collect and How We Use it:
You are not required to provide any personal information when you utilize our website. However, if you choose to subscribe to our emails and/or blog posts, contact us through our website, and/or make a purchase, the first step in those processes is sharing your information (e.g. your name, your email address, your shipping address, etc).
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When you visit or use our website, we also automatically collect technical and usage information for our marketing analytics. However, this information is generalized and is not connected with your device or personal identification.
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We do not use your information unless deemed appropriate and necessary. We will only use your information to respond to your subscription requests and emails as well as fulfill your orders.
Your Rights and Your Choices:
If, at any time, you do not wish to be subscribed to our emails and/or blog posts, you may click the unsubscribe like at the bottom of your emails or simply send us a request at info@wesupple.com.
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If you do not wish to have your information stored on file with us after you make a purchase, you may send us a request at info@wesupple.com. However, we will automatically store this information to ensure we have your purchase and shipping information on up-to-date for tracking purposes.
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If you are unaware of your rights regarding personal information within your state of residence and have concerns regarding using our website, please contact us at infor@wesupple.com. We would be happy to navigate this with you.
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Third Party Services:
Our website may make links available to third party services including social networking services such as Instagram, Facebook, LinkedIn, etc. We rely on third party services to promote our business and connection to our website. Please be aware that if you voluntarily include information on our publicly accessible blog, your information may be viewed by others and used by third parties. We are unable to control such uses of information.
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Contact:
If you have any requests, concerns or questions regarding the privacy and safety of your information when utilizing our website, please do not hesitate to contact us at info@wesupple.com.
Bulk Order Inquiries
We specialize in providing bulk orders for businesses, events and parties of any size. It is our pleasure to offer competitive discounts on our bulk orders. No order is too large for us! We pride ourselves in the quality of our production as well as our turn around rate. Please do not hesitate to reach out to us to learn more about our discounts at info@wesupple.com.
Payment Methods
- Credit / Debit Cards
- PayPal
- Offline Payments